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Membership
Call us on 737 8383 or fill up the application form in our webpage
and submit through the internet. You can also print out the application
form and fax it to us. If your application is approved, a membership
number and password will be allocated to you. Only one membership
number and password will be allocated to each application and membership
number and password can only be use when placing orders through
the internet.
You will be responsible for the security of your password and shall
indemnify us against wrongful use of the password.
Ordering Goods
You can submit a provisional order through the internet.
If you place your provisional order during office hours, we will
contact you by telephone within 24 hours to verify your order. Once
your order is verified, you will be given a sales confirmation by
either fax or e-mail.
If your order is placed after office hours, we will contact you
on the next working day to verify your order. Once your order has
been verified, you will be given a sales confirmation by either
fax or e-mail.
If you do not receive a verification call within 24 hours, please
contact us. Provisional orders will not be delivered unless verified
and confirmed.
Internet Delivery Information
Delivery is free for all internet orders to any location within
our delivery zones. For details of our delivery zones and times,
please see our delivery schedule. Please note that we will only
deliver after verification and confirmation of your order.
Delivery Logic
We provide FREE SAME DAY DELIVERY SERVICE to offices in Singapore,
when you place your order(s) before 11am. Order(s) received after
11am but before 4.30pm (except Saturday) will be delivered the following
business day*.
* Following business day delivery does not apply to locations
in the West, East and North areas. Please refer to our Delivery
Schedule for more information.
Delivery Schedule
| Area |
Delivery Schedule |
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Town Area A
(Raffles Place, Shenton Way, Anson Road, Chinatown
& Tanjong Pagar)
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Daily
Order before 11am - Afternoon Delivery
Order after 11am & before 4.30pm - Next Morning Delivery
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Town Area B
(Tanglin, Orchard Road, Marina & Raffles Boulevard)
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Daily
Order before 11am - Afternoon Delivery
Order after 11am & before 4.30pm - Next Morning Delivery
|
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West Area
(Queenstown, Henderson, Commonwealth, Clementi, Jurong,
Tuas & Jurong Island)
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Monday, Wednesday & Friday
Order before Tuesday 4.30pm - Wednesday Delivery
Order before Thursday 4.30pm - Friday Delivery
Order before Saturday 12pm - Monday Delivery
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North Area
(Ang Mo Kio, Yishun, Sembawang, Tagore & Thomson)
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Monday, Wednesday & Friday
Order before Tuesday 4.30pm - Wednesday Delivery
Order before Thursday 4.30pm - Friday DeliveryOrder
before Saturday 12pm - Monday Delivery
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East Area
(Kallang, East Coast, Bedok, Kaki Bukit, Tampines &
Changi)
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Tuesday, Thursday & Saturday
Order before Monday 4.30pm - Tuesday Delivery
Order before Wednesday 4.30pm - Thursday Delivery
Order before Friday 4.30pm - Saturday Delivery
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For urgent delivery or delivery to area not listed above, please
contact our Customer Support and we will do our best to fulfill
your request.
ComOffice does not offer Free Next Business Day Delivery outside
of its local trade areas.
Please contact our sales staff at 737 8383 if you need supplies
delivered outside of scheduled delivery times or zones.
Credit & Payment
We give 30 days credit on all confirmed internet orders. We will
give you a delivery order and an original invoice when we deliver
your order.
Payments should be made by cross cheque payable to "ComOffice
Pte Ltd" within 30 days of receiving your goods.
Returns
Customers are advised to check the goods immediately upon delivery.
We will, at our discretion, either replace or refund the price
of products that do not meet your satisfaction. To be eligible for
this "replace or refund", you must notify us within 7
days of receiving the goods and return the goods in their original
packaging.
While we will endeavour to meet all deliveries, neither we, our
employees, or agents and independent contractors shall be liable
or in any way be responsible for any delivery which does not conform
to the order; late delivery or failure to deliver the goods ordered.
In the event of any discrepancy, we shall refund or collect the
difference in cash to or from the customer accordingly upon delivery
of goods.
Limitation of Liability
In no event will our liability to you, whether from the use of our
web-site or from the sale of goods or any other reason whatsoever,
exceed the value of the goods stated in our sales confirmation.
Privacy
We will use all reasonable endeavours to ensure that all information
that you provide us is accorded with the same care as our own confidential
information.
Change of Terms and Conditions
The above Terms and Conditions are subject to change without notice.
Changes will be posted on our web-site and will come into effect
on the day that they are posted.
Governing Law and Jurisdiction
All transactions between you and us and your use of our web-site
are governed by Singapore law. By entering into this web-site you
agree to submit to the exclusive jurisdiction of the Singapore courts.
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