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How it works
Process
Every day we receive and process hundreds of orders, most of which are fulfilled by the next business day. We believe timeliness is important to our customers, therefore we offer same-day and next-day delivery service. Our trucks make two daily island-wide trips to drop off merchandise at our customers’ door steps.
 
Believe
Our team members understand the importance of processing orders in a timely and accurate manner, and are dedicated to providing outstanding customer service. This includes helping our customers keep their cost down, sourcing for hard-to-find items and not resting until their needs are met. We consider ourselves experienced in meeting our customers’ office supplies needs; we know how to work with our customers no matter how complex or direct their requests
 
Fulfillment

Our ability to fulfill our customers’ orders quickly, efficiently and accurately is key to our success. Each order is carefully packaged by a team member and prepared for immediate delivery.

In 2004, we moved to a 17,000 square feet facility in the Kaki Bukit district after 15 years at River Valley. In 2009, we upgraded our ordering, billing, inventory, and accounting system to SAP. For our customer, this means more efficient and accurate pre- and post-sales service.

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